BALI'S SUSTAINABLE BEACH UNDERWEAR!

Shipping & Returns

Flat shipping rates for all International retail purchases are $20 USD per shipment for any quantity of items selected.

International delivery times may vary. Most shipments take more than a week or so. Much depends upon import customs and how quickly they can process the goods. Canada for instance is often slower than most countries for Customs Clearance processing and often has long delays.

Flat shipping rates for domestic retail purchases in Indonesia are $1.50 USD per shipment for any quantity of items ordered. Delivery times in Indonesia usually are only a few days once shipped.

Shipments normally go out in a couple of days only but there can be delays if ordered on the weekends, during national holidays or in the case of natural disasters.

We ship by either Indonesian Air Post or other International shipping carriers with tracking numbers included. Although not all countries support domestic tracking options such as The Australian Post & The Canada Post for example. Still in the end these country's Post Offices will confirm both the final delivery and the signature by the customer.

Sorry but P.O. Boxes are not accepted at this time. All taxes & duties for shipments are fully the responsibility of the buyer.

DOKOYO RETURNS, CANCELLATIONS & REFUNDS

Hopefully everything will go smoothly together with your order. But if there is ever any kind of problem please just contact us to discuss everything together so we can try to find some fair solution that will be mutually agreeable to all.

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